Technology

We know your technology inside and out to provide premium tech support.

EmpireOne GS supplies your tech company with competent support technicians available 24/7 to professionally manage supply chains, contacts, and business relationships to help you grow and prosper.

Customer Service & Tech Support

  • Professional omni-channel assistance for a wide range of consumer appliances and electronic devices to keep customers happy and minimize product returns.
  • Our versatile call center agents will ensure that clients don’t get frustrated with endless call transfers or dead-end answers.

Data & Analytics

  • Refine your products or services and optimize customer support with intelligent data and analytics solutions actioned by our in-house talent.
  • Tap into software insights from customers to improve their user experience and increase customer loyalty.

Product Life Cycle Management & Revenue

  • Manage subscriptions and warranties with ease through outsourced contact center solutions that you can rely on for fair and efficient dealings.
  • Boost sales with dedicated agents who will reach out to potential leads and existing customers to promote your other solutions.