Delivering Great Experience, One Interaction at a Time
EmpireOne offers a wide array of contact center services that are customizable, scalable and flexible.
EmpireOne offers a wide array of contact center services that are customizable, scalable and flexible.
We understand that in today’s world, customer service is everything. That’s why we offer our enterprise customers a wide array of customizable, scalable, and flexible contact centre options, designed to meet the challenges of larger and growing organizations.
A system built to exceed your expectations and optimize your customers’ user experience.
All of our customer service experts have a post-secondary education and at least 5 years of prior experience in a high volume contact center setting.
We research your business and tailor-fit the latest technology that best fits our growth plan for you.
Our BPO will fine-tune your system and show you results in optimal time.
Our new integrations between AI, analytics and service will make your cloud contact center more productive and efficient than ever before.
Access to your dashboard on our Cloud Contact Centre allows you visibility over all of the business that we conduct on your behalf. With the aid of numerical and visual analytics, you can quickly assess how well our system is working for you.
Our contact center is 100% Solar Powered with dedicated fiber optic internet connection.
The IT security configuration available is through IPS (Intrusion Preventive Systems) and other cloud security systems.
We adapt the best market service computing platforms that outperforms an inhouse server. The core of our successful service is provided by an extremely skilled Technical team.
We understand that in today’s world, customer experience is everything. That’s why we offer our enterprise customers a wide array of customizable, scalable, and flexible contact center options, designed to meet the challenges of larger and growing organizations.
With EmpireOne, our omnichannel tools will increase value for your customers while delivering cost savings. Our customer service experts work with live data to deliver personalized solutions to each customer, regardless of how they got in touch. Our BPO solutions require minimal effort from your customers.
Head Office: 250 Consumers Rd suite 810, Toronto, ON M2J 4V6 Toll Free No. 800-233-0843
111 North Orange Avenue Suite 800 Orlando, FL 32801
6th and 7th Flr. Manulife Bldg. A South Coast Center, Linao, Talisay City, Cebu, Philippines 6045