Manufacturing, Transportation, and Logistics

Partner with us as a global leader in unmatched customer service.

Some of the world’s most successful FORTUNE 500 companies use business process outsourcing to efficiently manage their transportation and logistics capabilities. Our PCI-compliant experts will design and create a solution to lower costs and improve efficiency through 24/7 worldwide support. EmpireOne GS is a global leader in providing unmatched customer service to logistics, transportation, suppliers, cargo, road and rail operators.

Contact Centre Services

  • Our customer service experts provide assistance to suppliers, customers, and transportation teams.
  • Manage driver records, log-sheets, and vehicle maintenance to enhance compliance and usage efficiency.
  • Omni-channel and RFA capability allow us to provide contact centre through various devices across multiple time zones and languages.

IT Strategies, Analytics & Data

  • Dispatch to drivers and operators in multiple languages and across any time zone.
  • Manage route options to reduce travel time, enhance fuel efficiency, and increase customer satisfaction using state of the GPS tracking and mapping solutions.
  • Detailed reports and analytics save our clients millions of dollars each year.