Customer Service: Patient & Member Care
Be there for your patients day-in and day-out by answering their queries and scheduling appointments through inbound and outbound calls.
- Make time for your patients and take proactive care of them by reaching out with warm and friendly agents through their preferred method of communication.
Technical Support & Device Aid
Our agents will become experts in your tools and equipment to provide on-the-spot technical support for manufacturers, distributors, and suppliers of medical equipment.
- Help your medical patients make the most out of your products with one-on-one expert guidance and walkthroughs by call center agents who are patient & caring.
- Maintain quality assurance through monthly analytics and reporting that’s regularly monitored by diligent agents.
Administration and Management: Back-office Support
- Run your practice smoothly with back-office support systems like filing and organizing information or documents that improve your workflows, maintain patient privacy, and increase your revenue.