Customer Service: Patient & Member Care
Manage inbound and outbound calls to schedule appointments or answer general inquiries.
- Contact patients based on their preferred method of communication.
- Improve patient satisfaction through a proactive outreach approach.
Technical Support & Device Aid
Technical support for manufacturers, distributors and suppliers of medical equipment.
- Help users maximize the value of your products.
- Increase quality assurance through monthly analytics and reporting.
Administration and Management: Back-office Support
- Back-office support systems are designed to simplify your practice and increase your revenue.
- Our contact centre provides office support solutions such as filing, organizing and the retrieving of information that will help to enhance your operations.